About SmallBiz

A local Australian team in Sydney and Melbourne. For more than 10 years we have helped businesses get online, get found and win more of the right enquiries.

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1,200+
Australian businesses helped
10+ years
building and looking after websites
2 local teams
in Sydney and Melbourne

Who we are

SmallBiz is an Australian web design and digital marketing agency for small businesses. We have a team in Sydney and a team in Melbourne, and we work with owners across Australia.

Over more than 10 years our team has helped 1,200+ Australian businesses, from sole traders and local shops to universities and government organisations. SmallBiz brings that experience to small businesses at a small-business scale.

What we do

We design and build small-business websites, set up online stores and help owners get found on Google and in AI answers.

  • AI-built websites, WordPress websites and Shopify stores
  • SEO, Google Ads, and Facebook and Instagram ads
  • AI automation for repeated jobs such as enquiry replies and follow-ups
  • Ongoing website care and improvement

See all services or compare our website packages.

How we use AI

AI lets us build faster and keep costs sensible for a small business. We use tools such as Claude and ChatGPT to draft, design and develop.

A person on our team plans the work, checks every claim and tests every enquiry form before your customers see anything. We do not paste your customer records into public AI tools.

How we work with you

  • You tell us about your business and what you need.
  • We book a discovery call to understand your customers and goals.
  • We send a written proposal tailored to you, with a clear scope and quote.
  • We build, you review, and we launch together.

A Launch website is usually live in about 2 weeks. A Design+ website, with discovery, brand work and custom design, usually takes 6 to 8 weeks.

Our guides and tools

Alongside our services we publish plain-English guides and a free tools directory for small-business owners. Dates show when each guide was written. Some older comparison articles mention businesses connected with SmallBiz; compare alternatives and confirm current terms with any provider.

Local teams in
Sydney and Melbourne.

We are an Australian business. You deal with people in your own time zone who understand how local businesses work.

Sydney

Our Sydney team works with small businesses across New South Wales and nationally, by phone, video and in person where it helps.

Melbourne

Our Melbourne team supports businesses across Victoria and the rest of Australia, in your time zone.

Talk to a local team.

Tell us about your business and what you need. We will book a discovery call and send a written proposal.

Get a quote