AI visibility work combines an accessible website, accurate business facts, useful answers and measured observation. It cannot guarantee a ChatGPT recommendation, Google position or source citation.
Some of your customers now ask ChatGPT, Google AI answers and other assistants who to call. Those tools build answers from what they can read about you. If your website is vague, or your details differ from place to place, the answer may be wrong or leave you out.
We check how AI assistants answer questions about your business today. Then we fix what they read: clear business facts, pages that answer real customer questions, and details that match everywhere.
No one can guarantee a ChatGPT recommendation, a Google position or a citation. We make your business easier to understand, then track what changes.
The work starts with what AI assistants say now, then improves the pages and facts they read.
We ask AI assistants a set of questions your customers might ask, and record the tool, wording, date and any sources cited. That gives you a baseline, not a single lucky answer.
Your services, service area, hours and contact details are made consistent across the website. Conflicting details make it harder for people and AI tools to describe you correctly.
We rewrite your main pages so the important facts sit in plain text: what you do, who it suits, where you work, how it works and how to get in touch.
Real customer questions are answered directly on your main pages, including what is included, what is not and when the service is not the right choice.
We add structured data for your business details, which helps search engines read them. It is good practice, though it does not guarantee a citation or a place in an AI answer.
You receive a short report showing what the assistants said, what we changed and what to watch next. No jargon, and no scores presented as results.
The gains are practical ones, and they help human visitors as much as AI tools.
You see how AI assistants currently describe your business, including errors and gaps. That is a clearer starting point than guessing or relying on one search you tried yourself.
When your website states the facts clearly and consistently, there is less room for an assistant to fill gaps with a guess about your services, area or hours.
Pages written to answer real questions help customers as much as AI. Visitors can tell quickly whether you do the job, cover their area and how to book.
Google says its existing SEO fundamentals apply to its AI features. The work on clear content and technical health supports ordinary search as well as AI answers.
We keep mentions, citations, visits and enquiries separate. A favourable answer is not the same as a customer, so we report each one for what it is.
The check shows which pages and facts matter most. You can stop after the fixes, or continue into brand clarity and ongoing tracking if it is worth it.
These clients are describing website projects with our team, not this service.
After trying to build a website myself, it just wasn’t professional and detailed enough for what I wanted. The team built a customised website for me and it was exactly how I explained what I wanted and how I envisioned it! I couldn’t be happier with the outcome. I am even getting feedback from my patients saying how easy it is to navigate.
Michelle DoddOwner, MD Cosmetic InjectionsFrom start to finish, I experienced nothing but prompt communication including, so much information that was very easy to understand which made every step of the web development process, so simple!
Chad FellowsGeneral Manager, TBC Supplies
Read the storyThe team were incredibly patient taking us step by step through the process and continually offered support and feedback to help improve on our vision. They not only created a website that looks great but one that is user-friendly and functions well.
Brad ChapmanOwner and Project Manager, BIC ConstructionFrom first message to launch in four steps, with a local team in Sydney and Melbourne.
Send a short enquiry about your business, your current website and what is getting in the way.
Our team calls to understand your customers, your goals and which package fits.
You get a written proposal with a clear scope and quote before any work starts.
We build, you review and approve, and we launch together. Then we show you how to edit it.
This work uses public information about your business, so it rarely needs customer data. If we review analytics or enquiry records, we use the minimum needed and keep access in accounts you own. Your privacy obligations depend on your business, and the OAIC guidance is the place to check.
People review everything AI helps draft before it goes on your website, and you approve the wording. We never invent reviews, awards or claims to look more authoritative. AI answers vary by tool, question and time, so on the ongoing package we check a tracked set of questions each month and report what we see.
Three ways to start. Pick the one that fits and we will quote it.
AI visibility check and fixes
You want to know how ChatGPT and Google AI describe your business today.
Scoped after a short call
Get a quoteRecommended
Brand clarity for AI
You want AI and customers to describe your business the same way everywhere.
Scoped after discovery
Get a quoteVisibility plus ongoing tracking
You want AI mentions, search and enquiries reviewed every month.
Ongoing
Get a quoteNo prices here on purpose. Every business is different, so we quote after a short discovery call and send a written proposal.
The practical detail owners ask about once they are serious.
A mention, a citation, a referral visit and an enquiry are different outcomes. Choose a bounded set of customer questions and record engine, wording, date, location assumptions and cited URLs. Do not treat a single favourable answer as a market-wide result.
Explain services, actual service area, suitability, process, genuine evidence and contact route. Put important facts in readable page text. Resolve crawl, canonical and internal-navigation problems before adding more pages.
Explain what is included, what is excluded, when the service is unsuitable and how to take the next step. Support material comparisons and claims. Never invent reviews, awards or testing to make an answer appear authoritative.
Google says existing SEO fundamentals apply to AI Overviews and AI Mode, with no special additional optimisation requirement. Schema and llms.txt are not citation guarantees. Results vary by engine, question and time.
For a repairs business, compare questions about repair availability, location and booking before and after factual page improvements. Keep actual visits and suitable enquiries separate from mentions. Use observations to choose the next improvement.
Straight answers. If yours is not here, ask us directly.
No, and nobody honestly can. AI assistants decide what to say, and answers vary by tool, question, location and time. What we can do is make your business easier to understand: clear facts, useful answers and consistent details. Then we track a set of questions and show you what changed.
There is a lot of overlap. Google says its existing SEO fundamentals apply to its AI features. AI visibility work puts extra attention on how assistants describe you, whether your facts are consistent and whether your pages answer buying questions directly. If your site has basic search problems, we fix those first.
We agree a set of questions your customers might ask, then put them to assistants such as ChatGPT and Google's AI answers. We record the tool, the wording, the date and any sources cited. Because answers vary, we repeat the same questions later and compare, instead of relying on one result.
We test in the assistants your customers are likely to use, such as ChatGPT, Google's AI answers and others. Your own Google Analytics and Search Console show visits and searches. AI tools such as Claude or ChatGPT may help us draft content, and a person checks every page before you approve it.
Structured data, often called schema, is good practice for business details and we include it. An llms.txt file is optional. Neither guarantees a citation or a place in an AI answer. We put most of the effort into clear, accurate page text and consistent business facts.
We cannot promise a date. The check and fixes are scoped after a short call, and the timing is set out in your written proposal. After the changes go live, assistants and search engines take their own time to pick them up. That is why we compare the same questions before and after.
You do. The pages sit on your website, and your analytics, Search Console and business listings stay in accounts you own. We ask for access to do the work. The report and the tracked question list are yours to keep, whether or not you continue with us.