AI training for a small business is a short, practical session that shows your team how to use tools such as ChatGPT and Claude on their real work, safely. We build it around the jobs your team does every week, not a generic slide deck.
Many teams have tried ChatGPT or Claude once or twice. Fewer have agreed how to use it properly, or what should never be pasted into it.
Our training is a short, practical session built around the jobs your team does every week. Before the session we ask for a few real, non-confidential examples, such as an enquiry you answer often, a quote or a social post. Your team practises on those.
Everyone leaves with prompts and templates they can use the next day, and a clear idea of how to check what AI produces. No technical background is needed.
Each session is planned around your team, and these six parts are always covered.
Before the session we collect a few real, non-confidential examples of your work. The training is planned around those, so nobody sits through a generic slide deck.
Your team uses tools such as ChatGPT and Claude on their own tasks: drafting emails, quotes, posts and replies, and summarising long documents and meeting notes.
We show how to spot confident mistakes, check facts and figures, and edit a draft so it sounds like your business. People stay responsible for what goes out.
We cover what must never be pasted into a public AI tool, such as private customer details, passwords and financial records, and how to get the job done without them.
Each person leaves with prompts and templates built during the session for their own role. They are saved in one place and are yours to keep, share and change.
You get a short list of AI tools worth using for your kind of work, and a plain view of which paid plans you probably do not need yet.
Good training changes how people work the next morning, not just what they know.
People who were unsure where to start get guided practice on familiar work. People already using AI learn better habits and share what works with the rest of the team.
Clear instructions and good examples produce more useful drafts. Your team learns how to ask for what they want and how to refine it, instead of accepting the first answer.
When everyone knows what is off limits and who checks AI-written content, there is less chance of private information or a wrong claim reaching a customer.
The team ends up with the same approved tools, the same rules and a common set of prompts, instead of each person working it out alone.
Knowing which tools suit your work helps you avoid paying for several subscriptions that do the same job, or for features nobody on the team uses.
Training often shows which repeated task is worth automating first. If the team wants more, the next step is usually one workflow or one agent.
These clients are describing website projects with our team, not this service.
After trying to build a website myself, it just wasn’t professional and detailed enough for what I wanted. The team built a customised website for me and it was exactly how I explained what I wanted and how I envisioned it! I couldn’t be happier with the outcome. I am even getting feedback from my patients saying how easy it is to navigate.
Michelle DoddOwner, MD Cosmetic InjectionsFrom start to finish, I experienced nothing but prompt communication including, so much information that was very easy to understand which made every step of the web development process, so simple!
Chad FellowsGeneral Manager, TBC Supplies
Read the storyThe team were incredibly patient taking us step by step through the process and continually offered support and feedback to help improve on our vision. They not only created a website that looks great but one that is user-friendly and functions well.
Brad ChapmanOwner and Project Manager, BIC ConstructionFrom first message to launch in four steps, with a local team in Sydney and Melbourne.
Send a short enquiry about your business, your current website and what is getting in the way.
Our team calls to understand your customers, your goals and which package fits.
You get a written proposal with a clear scope and quote before any work starts.
We build, you review and approve, and we launch together. Then we show you how to edit it.
Training uses your real work, so we ask only for non-confidential examples and ask you to remove customer details before the session. We explain how data settings differ between tools and plans, and why private information should stay out of public AI tools. Your privacy obligations depend on your business, so we point you to the OAIC guidance and do not give legal advice.
Your team uses its own accounts, and you choose which tools are approved. On the Design+ package we write a one-page AI policy with you, covering approved tools, off-limits information and who checks content before it reaches a customer. Ongoing support adds refreshers as the tools change.
Three ways to start. Pick the one that fits and we will quote it.
One practical session
You want the team using AI properly on everyday work.
Scoped after a short call
Get a quoteRecommended
Training plus a team AI policy
You want agreed rules as well as skills.
Scoped after discovery
Get a quoteTraining plus ongoing support
You want the team kept up to date as the tools change.
Ongoing
Get a quoteNo prices here on purpose. Every business is different, so we quote after a short discovery call and send a written proposal.
The practical detail owners ask about once they are serious.
Owners and small teams who have tried an AI tool once or twice and want to use it properly, and teams where a few people already use AI and nobody has agreed any rules. No technical background is needed.
How to ask for what you want and check what you get. Drafting emails, quotes, posts and replies. Summarising documents and meetings. What must never be pasted into a public AI tool. A short list of tools worth paying for and those that are not.
Before the session we ask for a few real, non-confidential examples: an enquiry you answer often, a quote, a social post. The team practises on those, so everyone leaves with prompts and templates they can use the next morning.
We help you write one page of plain rules: which tools are approved, what information is off limits, who checks AI-written content before it reaches a customer, and what to do if something goes wrong.
You keep the examples, prompts and the one-page policy. If the team wants more, the next step is usually automating one repeated task or setting up an agent for one job.
Straight answers. If yours is not here, ask us directly.
No. The session is designed for owners and small teams who have tried an AI tool once or twice. If you can write an email, you can follow it. We work on everyday tasks such as replies, quotes and summaries, and we explain each step in plain language.
We mainly use general assistants such as ChatGPT and Claude, because they suit most everyday business writing and summarising. If your team already uses a particular tool, tell us and we will plan around it. You also get a short list of other tools worth considering for your kind of work.
Either can work, and we agree the format with you on the discovery call. Our team is in Sydney and Melbourne. The format, length and number of people are set out in your written proposal, and nothing is booked until you approve it.
It depends on your team size and how many roles we need to cover, so we scope it after a short call. The Launch package is one practical session with time for questions. Design+ adds a team survey, role-specific examples, a one-page policy and a follow-up session.
It depends on the tool, the plan and the information. Data settings differ, so we show your team how to check them. As a default, private customer details, passwords and financial records stay out of public AI tools. Your obligations depend on your business, and the OAIC publishes guidance worth checking.
Yes, on the Design+ package. We write one page of plain rules with you: which tools are approved, what information is off limits, who checks AI-written content before it reaches a customer and what to do if something goes wrong. It is a working guide for your team, not legal advice.
You keep the worked examples, the prompts and templates built in the session and the tool shortlist. On Design+ you also keep the one-page policy. If you choose ongoing support, we run refreshers and add new prompts as the tools change, and there is a person to ask when someone is unsure.