TBC Supplies
A product website for a Sydney kitchen ventilation supplier
“From start to finish, I experienced nothing but prompt communication…”
Chad FellowsGeneral Manager, TBC SuppliesSmall Business
Web Design
+ Practical AI
An Australian web design and digital marketing agency for small businesses. Websites, SEO and ads, built faster and more affordably with AI by a local team in Sydney and Melbourne.
Everything a small business
needs to get found online.
Start with the one thing that will help most right now. Add the next when the first is working.
AI-built websites
A clear, fast website designed and built with AI help, then checked by people before it goes live.
Learn moreWordPress websites
A lean WordPress site you can edit yourself, with a short plugin list and a clear care routine.
Learn moreShopify online stores
Products, payments and shipping set up properly, so you can run the store day to day.
Learn moreAI automation
Hand one repeated job, such as enquiry replies or quote follow-ups, to a workflow you can trust.
Learn moreAI visibility
Help ChatGPT, Google AI answers and other assistants understand what you do and where you work.
Learn moreSmall business SEO
Get found by local customers searching for what you sell, and send them to the right page.
Learn moreDigital marketing
One simple plan that connects your website, your channels and your follow-up.
Learn moreGoogle Ads
A focused campaign for people already searching for your service, with spend limits agreed first.
Learn moreFacebook & Instagram ads
Put a clear offer in front of new local customers, with creative that suits your business.
Learn moreChad FellowsGeneral Manager, TBC Supplies
Burger10
A restaurant website built around the menu
“They showed professionalism from the start until end of project…”
Sheryl JaberOwner and Co-Founder, Burger10
My Family Book
A store that turns family photos into a printed book
Custom ecommerce website design and build. Customers pick a template, upload their photos, add their words and pay in one place. Each order then becomes a print-ready file with no manual work.
Read the My Family Book story
Luxe Walls
An online store for custom printed wallpaper
Ecommerce web design and development on WooCommerce. Shoppers preview and resize a wallpaper design before they order, or pick an image from a stock library connected to the store.
Read the Luxe Walls story
Plastic Warehouse
An online store with guided search and cut to size pricing
Online store development for a wide product range. Guided search and filters narrow the choice, and a cut to size calculator prices a sheet from the customer's own dimensions.
Read the Plastic Warehouse story
Ark Health
A website connected to a dental supplier's ordering platform
WordPress web design and build, moved across from the previous platform. The website is connected to the ordering platform that Ark Health's dental customers order through.
Read the Ark Health story
MGC
A website that leads with a project manager's completed work
Business web design that began with MGC's capability statement. The homepage leads with the firm's vision, followed by a gallery of recent projects that visitors sort by type.
Read the MGC story
Mediaweek
A rebuilt news website for a media trade publication
WordPress redesign and rebuild from the team's own wireframes. Advertising positions are part of the layout, paid articles sit in a subscriber area, and the existing content came across.
Read the Mediaweek story
W'SUP News
A student news website that is easier to publish to
WordPress rebuild with a simpler back end, so students with little technical training can publish. The look stayed close to what readers knew, and the existing stories were moved over.
Read the W'SUP News storyWhat small business owners say
Their own words, about working with our team.
After trying to build a website myself, it just wasn’t professional and detailed enough for what I wanted. The team built a customised website for me and it was exactly how I explained what I wanted and how I envisioned it! I couldn’t be happier with the outcome. I am even getting feedback from my patients saying how easy it is to navigate.
Michelle DoddOwner, MD Cosmetic InjectionsFrom start to finish, I experienced nothing but prompt communication including, so much information that was very easy to understand which made every step of the web development process, so simple!
Chad FellowsGeneral Manager, TBC SuppliesRead the storyThe team were incredibly patient taking us step by step through the process and continually offered support and feedback to help improve on our vision. They not only created a website that looks great but one that is user-friendly and functions well.
Brad ChapmanOwner and Project Manager, BIC ConstructionThey took charge of the project from day 1 and handed over before the agreed date. Exceptional communication, professionalism and work ethics; we will definitely use them again for any web-related projects we might and highly recommend them for their service.
Gaurab BhandariAPSPTWe have had two websites developed for our companies, the process was smooth and efficient with clear communication throughout and they have provided great ongoing support. We would thoroughly recommend them!
Dr Laura ArndtDental Surgeon, Terrigal DentalThey showed professionalism from the start until end of project. The quality of their work is just exceptional and so is the staff.
Sheryl JaberOwner and Co-Founder, Burger10Three website packages.
Pick the one that fits.
A quick AI-built site, a strategy-led design, or a website with ongoing care and ads. No jargon and no surprises.
SmallBiz Launch
A quick website on the platform you choose
You have a logo and colours and want a professional site or online store live soon.
Live in about 2 weeks
Get a quote- Your choice of platform: AI-built, WordPress or Shopify
- A focused site, typically up to 10 pages, or a starter online store
- Built from your existing brand, without a separate design phase
- Text drafted with AI and checked by a person
- Works properly on phones
- Tested enquiry form or checkout
- Search foundations and Google Analytics set up
- Editing walkthrough at handover
Recommended
SmallBiz Design+
Strategy, design and build
You want your brand, message and customer journey worked out properly before the build.
6 to 8 weeks
Get a quote- Everything in Launch
- Discovery workshop about your business and customers
- UX strategy and site plan
- Brand archetype, messaging and tone of voice
- Brand identity refresh and visual taste profile
- Custom design in Figma by a senior designer
- Human review at every stage
- Built with AI on the platform and CMS you prefer
SmallBiz Growth+
Website plus ongoing care and growth
You want the website looked after, measured and improved every month.
6 to 8 weeks, then ongoing
Get a quote- A Launch or Design+ website or online store
- Website Care Plan: updates, backups and security monitoring
- Ongoing compliance checks for privacy and accessibility
- Regular performance and speed optimisation
- Google Analytics and Search Console set up and reviewed
- A plain-English review of what the data says
- Google Ads set up and managed, with spend limits you approve
- Small changes and new pages handled for you
No prices here on purpose. Every business is different, so we quote after a short discovery call and send a written proposal.
Built for the way
small businesses work.
You do not have a marketing team or spare hours. The website and the marketing have to earn their keep.
Trades and home services
Plumbers, electricians, builders, cleaners and landscapers who need the phone to ring with the right jobs.
Shops, cafes and local venues
Local businesses that need opening hours, menus, bookings and directions to be easy to find.
Clinics and professional services
Accountants, allied health, consultants and studios that win work through trust and clear information.
Online stores
Small ecommerce businesses that need product pages people can find, understand and buy from.
What a good small business
website includes.
Small business web design is not a smaller version of a corporate site. It is a short list of things done properly.
Pages that answer real questions
What you do, where you work, what it involves and how to get started.
Built for phones first
Most small-business customers arrive on a phone. The site has to work there before anywhere else.
An enquiry path that works
A tested contact or booking journey, so a message reaches the right person.
Fast and easy to use
Quick pages, readable text and keyboard access. Good for customers and for search.
Search foundations
Clear titles, sensible page structure and accurate business details from day one.
Ready for AI answers
Plain, factual content that AI assistants can read and describe correctly.
Editing you can manage
A way to update your own text and images, shown to you before handover.
Simple measurement
Know how many people visit and how many get in touch, without a complicated dashboard.
AI does the heavy lifting.
People stay in charge.
AI is changing how websites are built and how customers find a business. We use it where it saves you time and money, and keep a person responsible for everything your customers see.
See how an AI-built website worksAI speeds up the build
We use tools such as Claude and ChatGPT to draft, design and develop faster. That keeps a small-business budget focused on what matters.
People check the result
Every claim, page and enquiry path is reviewed by a person before your customers see it.
Automation with a safety net
We start with one workflow, keep approvals where they matter and make failures visible.
Your information stays yours
Customer details are not pasted into public AI tools. You keep ownership of your accounts and content.
How it works.
From first message to launch in four steps, with a local team in Sydney and Melbourne.
- 1
Tell us what you need
Send a short enquiry about your business, your current website and what is getting in the way.
- 2
Discovery call
Our team calls to understand your customers, your goals and which package fits.
- 3
A proposal written for you
You get a written proposal with a clear scope and quote before any work starts.
- 4
Build, review and launch
We build, you review and approve, and we launch together. Then we show you how to edit it.
Small business web design questions, answered.
Straight answers to what owners ask us most. If yours is not here, ask us directly.
What is small business web design?
Small business web design is planning and building a website sized for a small business. It focuses on a few clear pages, a simple way for customers to get in touch, search foundations and a site the owner can update, rather than a large custom platform.
How much does a small business website cost?
The cost depends on the package, the number of pages and the features you need, such as bookings or online payments. After a discovery call we send a written proposal with a clear quote before any work starts. Hosting, domain names and software subscriptions are listed separately.
How long does it take to build a small business website?
A SmallBiz Launch website is usually live in about 2 weeks. A Design+ website, which includes discovery, brand strategy and custom design by a senior designer, usually takes 6 to 8 weeks.
What website packages does SmallBiz offer?
There are three. Launch is a quick AI-built website. Design+ adds discovery, brand strategy and custom design, and is the one we recommend for most businesses. Growth+ adds ongoing website care and Google Ads support.
What is an AI-built website?
An AI-built website is designed and developed with help from AI tools such as Claude and ChatGPT. AI speeds up drafting, design and code. People still plan the site, check every claim and test that enquiries work before it goes live.
Can I build my own website with Claude or ChatGPT?
Yes. Claude and ChatGPT can produce a good first version of a simple website. The harder parts are accurate content, mobile and accessibility checks, hosting, a working enquiry form and keeping the site updated. We can start from your prototype and turn it into a working website.
Do you build WordPress and Shopify websites?
Yes. We build WordPress websites and Shopify online stores for small businesses, as well as AI-built sites on newer platforms. We recommend the platform your business can edit and maintain.
Will my business show up in ChatGPT and Google AI answers?
No one can guarantee it. AI assistants draw on clear, accurate and consistent information about your business. A well-structured website, a clear brand and useful answers to customer questions improve your chances, and we measure what actually changes.
Do you offer SEO, Google Ads and social media ads for small businesses?
Yes. We help small businesses with SEO, Google Ads, and Facebook and Instagram ads. We usually recommend starting with one channel, measuring enquiries and adding more only when the first one is working.
Where is SmallBiz based?
SmallBiz is an Australian business with a team in Sydney and a team in Melbourne. We work with small businesses across Australia by phone and video, and have been supporting local businesses for 10 years.
Can I update the website myself?
Yes. We set up an editing approach that suits your team and show you how to change text and images before handover. You own your domain, your content and your accounts.
Helpful resources for
your next decision.
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