Small business web design in Melbourne
We design and build websites for Melbourne small businesses. Our team has people in Melbourne and Sydney, and projects run by phone, video and email. You get a written proposal with the scope and timeline before anything starts.
Websites for Melbourne small businesses
We build websites for small businesses, and some of our team are based in Melbourne. Our office is in Sydney, so we will be straight with you: a Melbourne project runs by phone, video and email, not across a meeting table.
For most owners that works well. You do not lose half a day to meetings, and every decision is written down. This page explains how a project runs from Melbourne, so you can judge whether it suits you.
At a glance
- Team members based in Melbourne
- No Melbourne office, and we say so
- Calls and reviews fit around your day
- Scope and timeline in writing first
How a Melbourne project runs
Six stages, none of which need you to leave work.
A first call, by video or phone
We talk through your business, your customers and what the site has to do. You do not need to write a brief beforehand.
A proposal in writing
You receive the scope, the timeline and the running costs as a document you can read at your own pace and question.
A page list you sign off
We send the list of pages and what each one is for. You change it until it matches how your business works.
Drafts shared for your comments
Design and text are shared online. You comment when it suits you, and we call to talk through anything unclear.
A private link to test
Before launch you open the finished site on your own phone and try it as a customer would.
A handover call
We show you on screen how to edit the site, and give you a written record of the accounts it depends on.
Why this suits busy Melbourne owners
Working remotely is not second best. For a small business it often fits better.
It fits around your working day
Reviews happen online, so you can look at a draft after the lunch rush or once the last job is done.
Everything is written down
Because we are not in the room, scope, changes and decisions are recorded. Nothing depends on what someone remembers from a meeting.
Clear about where we are
We do not rent a Melbourne address to look local. You know who you are dealing with and where they sit.
What small business owners say
After trying to build a website myself, it just wasn’t professional and detailed enough for what I wanted. The team built a customised website for me and it was exactly how I explained what I wanted and how I envisioned it! I couldn’t be happier with the outcome. I am even getting feedback from my patients saying how easy it is to navigate.
Michelle DoddOwner, MD Cosmetic InjectionsFrom start to finish, I experienced nothing but prompt communication including, so much information that was very easy to understand which made every step of the web development process, so simple!
Chad FellowsGeneral Manager, TBC Supplies
Read the storyThe team were incredibly patient taking us step by step through the process and continually offered support and feedback to help improve on our vision. They not only created a website that looks great but one that is user-friendly and functions well.
Brad ChapmanOwner and Project Manager, BIC ConstructionHow it works
From first message to launch in four steps, with a local team in Sydney and Melbourne.
- 1
Tell us what you need
Send a short enquiry about your business, your current website and what is getting in the way.
- 2
Discovery call
Our team calls to understand your customers, your goals and which package fits.
- 3
A proposal written for you
You get a written proposal with a clear scope and quote before any work starts.
- 4
Build, review and launch
We build, you review and approve, and we launch together. Then we show you how to edit it.
Is this right for your Melbourne business?
A good fit if
- You are comfortable with phone and video calls
- You would rather review a draft online than attend a meeting
- You want decisions and scope recorded in writing
Probably not yet if
- You need regular face-to-face meetings in Melbourne
- You want someone to visit your premises
- You have not yet settled what the business offers
Good to know before you start
The practical detail owners ask about once they are serious.
Choosing a web designer in Melbourne
Melbourne has many web designers, from freelancers to large agencies. Shortlist two or three whose past work looks like the site you need, then compare how each one explains scope, timing and what happens after launch.
What to have ready before the first call
Your logo if you have one, a list of your services, a few photos of your work and two or three websites you like. That is enough for a useful first conversation.
Show customers where you work
If you serve particular parts of Melbourne, say so clearly on the site. If customers visit you, make the address and opening hours easy to find. Accurate local detail helps people decide and helps search engines place you.
Check who owns the accounts
Ask every agency who will hold the domain, hosting and analytics accounts. They should sit with your business, so you can move on without losing the site.
Plan for the year after launch
A website needs software updates, backups and the occasional change. Ask what that costs and who does it before you sign, not after.
Melbourne web design: common questions
Straight answers. If yours is not here, ask us directly.
Do you have an office in Melbourne?
No. We have team members in Melbourne, and our office is in Ultimo, Sydney. If meeting your web designer in person matters to you, a studio near you will suit better, and we would rather say so now.
How do meetings work without an office?
By video or phone, at a time that suits you. Designs and text are shared online for you to comment on between calls. It usually takes less of your time than travelling to meetings.
How do I choose between web designers in Melbourne?
Shortlist two or three whose past work looks like the site you need. Ask each for the scope in writing and check who will own the domain and hosting accounts. Our guide to choosing a web designer for a Melbourne small business lists the questions to ask.
Is a website cheaper or dearer because I am in Melbourne?
Neither. The price follows the size of the site and the work involved, not your city. We do not publish prices; you get a written quote after the first call.
Do you work with businesses in regional Victoria?
Yes. Since projects run by phone and video, it makes no difference whether you are in the Melbourne suburbs, Geelong or a country town.